How to order
Everything you need to send samples to BD Genomes, from your first message to receiving your results.
Request a quote
Tell us the service, organism, number of samples and sample type. We confirm the price and turnaround, usually within one working day.
Prepare samples
Extract and check your DNA/RNA to the requirements below, or ask us about extraction.
Label & send
Fill in the sample form, label every tube, pack safely and send or drop off.
Get results
We run quality checks, sequence, and email your data and report.
Sample requirements
Samples that meet these requirements give the best results. If yours are below them, contact us before sending.
| Sample | Amount | Volume | Concentration | Purity |
|---|---|---|---|---|
| Total DNA | ≥ 200 ng | ≥ 20 µL | ≥ 10 ng/µL | A260/280 1.8–2.0 |
| cDNA | ≥ 200 ng | ≥ 20 µL | ≥ 10 ng/µL | A260/280 1.8–2.0 |
| PCR products | confirm | ≥ 20 µL | confirm | confirm |
| Total RNA | confirm | confirm | confirm | RIN ≥ ? / A260/280 |
Good practice
- Elute DNA in water or low-EDTA buffer (e.g. 10 mM Tris).
- Check purity with a spectrophotometer (A260/280) and quantity with a fluorometer if possible.
- Run a gel to check DNA is not degraded.
- Send at least one extra sample volume in case a repeat is needed.
Raw samples
Tissue, culture, soil, water, stool and other raw samples: Client: say whether DNA/RNA extraction is offered, and how raw samples should be collected and preserved
Labelling and packing
Label
Write a short, unique sample ID on the side and lid of each tube with a permanent marker. Use the same IDs on the sample form.
Seal
Use 1.5 mL screw-cap or tightly closed snap-cap tubes. Wrap lids with Parafilm and place tubes in a zip bag.
Keep cold
DNA: send cool with ice packs. RNA: send frozen (dry ice) or in a stabilising reagent. Client: confirm shipping temperatures
Sample submission form: Client: add a download link (PDF or Google Form)
Where to send
Client: sample drop-off / courier address
Opening hours, e.g. Sat–Thu, 10 am–6 pm
Courier from outside Dhaka: Client: recommended courier service
Message us on WhatsApp before sending so we can expect your package.
Payment
- bKash / Nagad
- Bank transfer
- Institutional purchase order / invoice
Client: advance or on delivery? e.g. 50% with samples, 50% before data release
Receiving your results
Quality check
Every sample is checked first. If a sample fails, we contact you before sequencing.
Data delivery
Results are sent by email or a download link: Client: e.g. FASTQ, AB1/FASTA, reports.
Analysis support
Need help interpreting the data or writing it up? Ask us about analysis and manuscript support.
Ready to start your project?
Tell us your organism, sample type and what you want to find out. We will reply with the right service and a quote.