Frequently asked questions

Yes. Tell us your research question, organism and budget, and we will suggest the most suitable and cost-effective option. See also Which service do I need?

Sanger sequencing reads one DNA fragment at a time (up to about 1,000 bases) — ideal for identifying an isolate or checking a gene. Next-generation sequencing (NGS) reads millions of fragments at once — needed for whole genomes, microbiomes and gene expression.

Yes: bacteria, viruses, fungi, plants, fish, animals, humans and environmental samples. See the full list on the home page.

For most NGS services: at least 200 ng total DNA, at least 20 µL, at least 10 ng/µL, with A260/280 of 1.8–2.0. See sample requirements.

Client: yes/no, which sample types, and extraction price

Client: recommended courier and packing Message us before sending so we can expect your package.

Client: typical turnaround, e.g. Sanger X days, NGS X weeks Exact times are confirmed in your quote.

Client: bKash, Nagad, bank transfer, purchase order; when payment is due

Client: yes/no and conditions

By email or a download link. Typical files: AB1 and FASTA for Sanger; FASTQ and a quality report for NGS.

Yes. Data analysis and manuscript-writing support are available. Ask for details in your quote.

We contact you before sequencing and explain the options, such as sending a new sample. Client: confirm QC-failure policy and charges